Understanding Your FEMA Eligibility Letter
Understanding Your FEMA Eligibility Letter
AUSTIN -- If you applied for FEMA assistance, you will receive a letter in the mail or via email. The letter will explainyour application status and how to respond. It is important to read the letter carefully because it will include the
amount of any assistance FEMA may provide and information on the appropriate use of disaster assistance funds.
You may need to submit additional information or supporting documentation for FEMA to continue to process an
application for financial assistance. Examples of missing documentation may include:
- Proof of insurance coverage
- Settlement of insurance claims or denial letter from insurance provider
- Proof of identity
- Proof of occupancy
- Proof of ownership
- Proof that the damaged property was the applicant’s primary residence at the time of the disaster
the disaster assistance helpline at 800-621-3362 to find out what information FEMA needs.
How to Appeal
The letter from FEMA will provide information on the types of documents or information that FEMA needs. It will also
include an optional appeal form that you can use. Your appeal must be submitted within 60 days of the date of your
eligibility letter.
You can submit your appeal and supporting documentation:
- Online at DisasterAssistance.gov, where you can create an account and upload documents.
- In-person at a Disaster Recovery Center.
- By mail
Understanding Your FEMA Eligibility Letter
Learn more at fema.gov/disaster/4798 July 2024 2
National Processing Service Center
P. O. Box 10055 Hyattsville, MD 20782-8055
- By fax
Attention: FEMA - Individuals & Households Program
For more information about Texas disaster recovery, visit fema.gov/disaster/4798. Follow FEMA Region 6 on social
media at x.com/FEMARegion6 and on Facebook at facebook.com/FEMARegion6/.
FEMA’s mission is helping people before, during, and after disasters.
FEMA Civil Rights Office works to ensure assistance is distributed equitably, without regard to race, color, national origin, sex,
age, disability, English proficiency, or economic status. Any disaster survivor or member of the public may contact the Civil
Rights Office if they feel that they are the victim of discrimination. FEMA’s Civil Rights Office can be contacted toll-free at 833-
285-7448. Multilingual operators are available upon request. For Spanish, press 2.
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